FAQ

GPS

  • Why Garmin?
  • Who and where is Garmin Malaysia/AECO?
  • Why buy from Beztech Enterprise?
  • Why are your prices so cheap?
  • Are there any monthly subscription fees for GPS?
  • How about fees for map updates or software updates?
  • What are localised units?
  • Which country maps do you provide?
  • How fast can I receive my goods?
  • What type of payment terms do you accept?
  • Do you accept COD?
  • Tell me about the differences between AECO and AP sets. Map Updates? Accesories?
  • Why is original AECO set better than AP set?
  • How do I know if my unit is an AECO set?
  • How do I claim warranty for AECO set?
  • How do I claim warranty for AP set?
  • How do I decide on a model to buy?
  • Tracking System

  • What is the difference between GPS and tracking systems?
  • Why are there additional fees?
  • How big is the tracking system?
  • I'm confused with the package you're selling and fees?
  • What can I track?
  • GARMIN GPS

       

    Why Garmin?

    Garmin CO. was established over 20 years ago, pursued navigation as their main core in excellence, and is now the founder of the best navigator series in the whole world. You can rely on them not only on the roads, but also in the categories of bikes, fitness, handhelds, marine and aviation as well.

    Read more here.

     

    Who and where is Garmin Malaysia/AECO?

    Garmin Malaysia is under the company AECO Technologies. They have a local service center in Cheras Maluri.

     

    Why buy from Beztech Enterprise?

    We are authorized reseller of Garmin Distributor and is currently selling the cheapest Garmin navigators in the whole Malaysia! Our sets are 100% Brand new! Our stocks are 100% Original and directly taken from the Authorized Garmin Distributor! Not only that, we also provide FREE delivery within peninsular Malaysia and great aftersales service!

     

    Why are your prices so cheap?

    We are a small online business only gaining a small considerable profit. Without an actual shop, we have no need to pay for utilities and bills, therefore our prices differ from other resellers greatly and thus we can afford to provide you with the best Navigator and services. Furthermore, we understand clearly the factors that drive our customers - QUALITY! ASSURANCE! and CHEAP!

     

    Are there any monthly subscription fees for GPS?

    No subscription fees are needed. Your navigation system can be operated immediately.

     

    How about fees for map updates or software updates?

    None as well! Map updates (Malsingmap) and software updates are free for life! They can be found here.

     

    What are localised units?

    Our localised nuvi models are preloaded with Malaysia/Singapore maps that comes with Junction View and 2 years warranty from Malaysia Garmin distributor. Localised units are eligible for lifetime updates and map supports. You can't get these features with non-local units.

     

    Which country maps do you provide?

    All nuvi units are preloaded with Malaysia, Singapore and Brunei maps. We are giving away country maps which includes Thailand, Indonesia, Australia, New Zealand for FREE!! For any other country maps, kindly drop me an email!

     

    How fast can I receive my goods?

    Once payment is clarified before 3pm, we can ship it within the same working day, and your unit will arrive the next working day depending on major town areas.

     

    What type of payment terms do you accept?

    Payment can be made online with Maybank2u (5122 3134 7285) or CIMBclicks (1277 0001338 050). This method is preferred compared to COD (Cash on Delivery) that consumes time and manpower.

     

    Do you accept COD?

    We do COD at a charge of RM5. We'd prefer to do courier as COD consumes time and we would need to engage a runner to deliver the goods, hence the charges.

    COD locations are: SS2(PJ), Kelana Jaya LRT, Seksyen 14, Centrepoint BU MCD. For further locations, please enquire.

     

    Tell me about the differences between AECO and AP sets. Map Updates? Accesories?

    The main difference would be the warranty provided for each sets:

  • AECO (Malaysia) set: Comes with 2 years standard factory warranty, you can choose to bring the unit to us or to Garmin Malaysia's outlets/HQ.
  • AP set: Comes with 1 year warranty only. You may bring the unit to us, and we will help you send it to warranty for free, you'll just need to pay for the shipping charges from us to you (if applicable).
  • You can still do map (Malsingmaps)/software updates for free on www.garmin.com.my for both sets, as they are FREE for Lifetime. Accesories in both sets are the same.

     

    Why is original AECO set better than AP set?

    It is undeniable that online stores can close down ANYTIME. In any case the online store selling AP sets shuts down, you will not be able to claim warranty from Garmin Malaysia BUT by purchasing Malaysia sets, your unit's warranty is GUARANTEED!

    Plus After 1 year warranty, service cost for local set is cheaper than parallel imported sets!

    Most importantly, AECO sets come with 2 years warranty!

     

    How do I know if my unit is an AECO set?

    Every AECO set has an AECO sticker and SIRIM sticker behind. Only AECO sets will be covered by warranty in their local service center.

    NOTE: Beware of sellers claiming that they are selling ORIGINAL or LOCAL set when it may not be an AECO set. You may verify with AECO if the unit you've purchased is under their warranty.

     

    It's just stickers. Proof to me that it is an AECO set.

    You may email AECO (http://aeco.com.my/contact-us.html) to verify the GPS's serial number. Hope this helps.

     

    How do I claim warranty for AECO set?

    You may send the unit back to us, or to Garmin Malaysia. Please click HERE for the list of outlets.

     

    How do I claim warranty for AP set?

    Please send the unit back to us, we'll help to send the unit back to the factory.

     

    How do I decide on a model to buy?

    (1) Set a budget.

    (2) Decide on either 4.3" or 5.0" widescreen. (Comparison example: Take 4.3" as an Iphone screen, and 5" as a Samsung s3 Screen. Garmin Nuvis are slightly bigger).

    (3) Basic features only (Navigating, Voice and Text Navigation, Junction View and Lane Assist) VS Basic Features + Extra features (Navigating, Voice and Text Navigation, Junction View, Lane Assist, Bluetooth, Electronic Compass, Voice Command)

    (4) With the information decided above, please contact me for the best model suited for you.

       

    Tracking System

     

    What is the difference between GPS and tracking systems?

    GPS is for you to know your current location, navigate to a location, record your journeys and routes. Tracking System works where you can track the target's routes real-time .

     

    What else can the tracking system do?

    Monitoring vehicle journey/workers performance, vehicle immobilization via SMS, generating reports of speed/location, and depending on models, there is also recovery of units by PDRM.

     

    Why are there additional fees?

    Tracking System has Annual subsciption fees and one-time installation fees. The tracking system needs to be fixed onto the vehicle/target and it also runs on a SIM card, thus the annual subscription.

     

    How big is the tracking system?

    Depending on different manufacturers, the ones we're selling fits in your palm :)

     

    I'm confused with the package you're selling and fees?

    Tracking System Model + Annual Subscription Fees + one-time Installation fees = TOTAL

     

    What can I track?

    You can keep track of your loved ones, children, pets, vehicles and properties.